Certificate II in Business

Brisbane - BSB20115


This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Entry Requirements

  • 18 years or over
  • Basic computer skills
  • Meet all Student Visa requirements, including IELTS 5.5 (or equivalent) or English proficiency or Spencer College ACSF test level 3 PLUS
  • Minimum Year 10 education or equivalent

Course Delivery

40 weeks classroom delivery, (includes a maximum of 7 weeks holiday). Students must attend minimum 20 hours class time per week as part of your Student Visa requirements. Distance learning is not available.

Recognition of Prior Learning (RPL)

If you think you may be eligible to apply for RPL, please contact the College to discuss.

Delivery Methods

  • Lecture/workshops
  • Workbooks
  • Role plays/simulations
  • Practical activities

Units of Competency

BSBWHS201 Contribute to health and safety of self and others
BSBCMM201 Communicate in the workplace
BSBCUS201Deliver a service to customers
BSBIND201Work effectively in a business environment
BSBINM202Handle mail
BSBITU111Operate a personal digital device
BSBITU112Develop keyboard skills
BSBITU211Produce digital text documents
BSBITU213Use digital technologies to communicate remotely
BSBWOR202Organise and complete daily work activities
BSBWOR203Work effectively with others
BSBWOR204Use business technology



Experience in
the Workplace