Student Services

Spencer College is a friendly, welcoming, state-of-the-art educational facility dedicated to advancing your academic pursuits and career choices in the workforce.

Please contact the College on (International) +61 7 3217 3313, or (Local) 07 3217 3313, or email to if you have any questions about the following.

You can also access this and other important information through your Student Handbook.

Spencer College student services

Student Support Services

  • Applying for an international student visa
  • Student welfare and guidance
  • Change of address and other personal information
  • Overseas student health
  • Accommodation
  • Life in Australia
  • Fees and refunds
  • Enrolment and orientation
  • Reasonable adjustment of assessment
  • Language, literacy and numeracy assistance
  • Academic performance
  • Extension and re-assessment
  • Confidentiality, security and access to your records
  • Recognition of prior learning and credit transfer
  • Critical incidents
  • Airport transfers to your accommodation which can be arranged for a small fee
  • School Aged Dependent Children – International Students only

Important Policies and Procedures of the College

    • Dress code, discipline and behaviour on campus
    • Appeals and complaints
    • Refunds
    • RPL and credit transfer
    • Student transfer
    • Course progress
    • Deferral, cancellation and suspension
    • Updating your contact details
    • Completion within expected duration
    • Critical incidents
    • Workplace health and safety
    • Privacy

    See our Useful Forms page for more information on procedures and policies.

Key Personnel

  • Student Services - 07 3217 3313
  • Student Welfare Officer (24 hours) - 07 3217 3313 (After Hours 0433 530 589)
  • Head Office General Enquiries - 07 3217 3313
All key personnel can also be contacted by email at

International Students

  • The Australian Government wants overseas students in Australia to have a safe, enjoyable and rewarding place to study. Australia’s laws promote quality education and consumer protection for overseas students. These laws are known as the ESOS framework and they include the Education Services for Overseas Students (ESOS) Act 2000 and the National Code 2007. For information regarding the ESOS Framework, please read the ESOS Students Fact Sheet.
  • For information regarding how Spencer College monitor your course progress, please read the Overseas Students Visa Requirements.

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