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This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.
90 weeks classroom delivery, depending on intake (includes a maximum of 13 weeks holiday). Students must attend minimum 20 hours class time per week as part of your Student Visa requirements. Distance learning is not available.
If you think you may be eligible to apply for RPL, please contact the College to discuss.
| BSBDIV501 | Manage diversity in the workplace |
| BSBFIM601 | Manage finances |
| BSBMGT517 | Manage operational plan |
| BSBMGT617 | Develop and implement a business plan |
| SITHIND004 | Work effectively in hospitality service |
| SITXCCS008 | Develop and manage quality customer service practices |
| SITXFIN003 | Manage finances within a budget |
| SITXFIN004 | Prepare and monitor budgets |
| SITXFIN005 | Manage physical assets |
| SITXFSA001 | Use hygienic practices for food safety |
| SITXGLC001 | Research and comply with regulatory requirements |
| SITXHRM003 | Lead and manage people |
| SITXHRM004 | Recruit, select and induct staff |
| SITXHRM006 | Monitor staff performance |
| SITXMGT001 | Monitor work operations |
| SITXMGT002 | Establish and conduct business relationships |
| SITXMPR007 | Develop and implement marketing strategies |
| SITXWHS004 | Establish and maintain a work health and safety system |
| BSBADM502 | Manage meetings |
| BSBCMM401 | Make a presentation |
| BSBITU211 | Produce digital text documents |
| BSBITU213 | Use digital technologies to communicate remotely |
| BSBITU312 | Create electronic presentations |
| BSBMGT516 | Facilitate continuous improvement |
| BSBRES411 | Analyse and present research information |
| BSBRSK501 | Manage risk |
| SITXCCS007 | Enhance customer service experiences |
| SITXCOM005 | Manage conflict |
| SITXFIN002 | Interpret financial information |
| SITXHRM001 | Coach others in job skills |
| SITXHRM002 | Roster staff |
| SITXINV004 | Control stock |
| SITXWHS003 | Implement and monitor work health and safety practices |