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This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions. This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
90 weeks classroom delivery, depending on intake (includes a maximum of 13 weeks holiday). Students must attend minimum 20 hours class time per week as part of your Student Visa requirements. Distance learning is not available.
If you think you may be eligible to apply for RPL, please contact the College to discuss.
| BSBCMM411 | Make Presentations |
| BSBTEC303 | Create electronic presentations |
| BSBOPS601 | Develop and implement business plans |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXFIN011 | Manage physical assets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM009 | Lead and manage people |
| SITXHRM010 | Recruit, select and induct staff |
| SITXHRM012 | Monitor staff performance |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXMPR014 | Develop and implement marketing strategies |
| SITXWHS008 | Establish and maintain a work health and safety system |
| BSBFIN601 | Manage organisational finances |
| SITXFSA005 | Use hygienic practices for food safety |
| SITHIND008 | Work effectively in hospitality service |
| SITXCOM010 | Manage conflict |
| SITXINV008 | Control stock |
| SITXCCS010 | Provide visitor information |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB025* | Prepare and serve espresso coffee |
| SITXFSA006 | Participate in safe food handling practices |
| SITXFSA008* | Develop and implement a food safety program |
| SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms |
| SIRXOSM004 | Analyse performance of social media and online business tools |
| SIRXOSM006* | Develop and manage social media and online strategies |
| SIRXOSM007 | Manage risk to organisational reputation in an online setting |
| BSBTWK503 | Manage meetings |
| SIRXSTR001 | Develop an ecommerce strategy |
| SITTTVL004 | Sell tourism products or services |
| SITXHRM008 | Roster staff |