Brisbane - SIT60322


This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions. This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

Entry Requirements

  • 18 years or over
  • Basic computer skills
  • Meet all Student Visa requirements, including IELTS 5.5 (or equivalent) or English proficiency or Spencer College ACSF test level 3 PLUS
  • Minimum Year 12 education or equivalent

Course Delivery

90 weeks classroom delivery, depending on intake (includes a maximum of 13 weeks holiday). Students must attend minimum 20 hours class time per week as part of your Student Visa requirements. Distance learning is not available.

Recognition of Prior Learning (RPL)

If you think you may be eligible to apply for RPL, please contact the College to discuss.

Delivery Methods

  • Lecture/workshops
  • Workbooks
  • Role plays/simulations
  • Practical activities

Units of Competency

BSBCMM411Make Presentations
BSBTEC303Create electronic presentations
BSBOPS601Develop and implement business plans
SITXCCS016Develop and manage quality customer service practices
SITXFIN009Manage finances within a budget
SITXFIN010Prepare and monitor budgets
SITXFIN011Manage physical assets
SITXGLC002Identify and manage legal risks and comply with law
SITXHRM009Lead and manage people
SITXHRM010Recruit, select and induct staff
SITXHRM012Monitor staff performance
SITXMGT004Monitor work operations
SITXMGT005Establish and conduct business relationships
SITXMPR014Develop and implement marketing strategies
SITXWHS008Establish and maintain a work health and safety system
BSBFIN601Manage organisational finances
SITXFSA005Use hygienic practices for food safety
SITHIND008Work effectively in hospitality service
SITXCOM010Manage conflict
SITXINV008Control stock
SITXCCS010Provide visitor information
SITHFAB021Provide responsible service of alcohol
SITHFAB025*Prepare and serve espresso coffee
SITXFSA006Participate in safe food handling practices
SITXFSA008*Develop and implement a food safety program
SIRXOSM002Maintain ethical and professional standards when using social media and online platforms
SIRXOSM004Analyse performance of social media and online business tools
SIRXOSM006*Develop and manage social media and online strategies
SIRXOSM007Manage risk to organisational reputation in an online setting
BSBTWK503Manage meetings
SIRXSTR001Develop an ecommerce strategy
SITTTVL004Sell tourism products or services
SITXHRM008Roster staff



Experience in
the Workplace