Brisbane - SIT60316


This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.

Entry Requirements

  • 18 years or over
  • Basic computer skills
  • Meet all Student Visa requirements, including IELTS 5.5 (or equivalent) or English proficiency or Spencer College ACSF test level 3 PLUS
  • Minimum Year 12 education or equivalent

Course Delivery

90 weeks classroom delivery, depending on intake (includes a maximum of 13 weeks holiday). Students must attend minimum 20 hours class time per week as part of your Student Visa requirements. Distance learning is not available.

Recognition of Prior Learning (RPL)

If you think you may be eligible to apply for RPL, please contact the College to discuss.

Delivery Methods

  • Lecture/workshops
  • Workbooks
  • Role plays/simulations
  • Practical activities

Units of Competency

BSBDIV501Manage diversity in the workplace
BSBFIM601Manage finances
BSBMGT517Manage operational plan
BSBMGT617Develop and implement a business plan
SITHIND004Work effectively in hospitality service
SITXCCS008Develop and manage quality customer service practices
SITXFIN003Manage finances within a budget
SITXFIN004Prepare and monitor budgets
SITXFIN005Manage physical assets
SITXFSA001Use hygienic practices for food safety
SITXGLC001Research and comply with regulatory requirements
SITXHRM003Lead and manage people
SITXHRM004Recruit, select and induct staff
SITXHRM006Monitor staff performance
SITXMGT001Monitor work operations
SITXMGT002Establish and conduct business relationships
SITXMPR007Develop and implement marketing strategies
SITXWHS004Establish and maintain a work health and safety system
BSBADM502Manage meetings
BSBCMM401Make a presentation
BSBITU211Produce digital text documents
BSBITU213Use digital technologies to communicate remotely
BSBITU312Create electronic presentations
BSBMGT516Facilitate continuous improvement
BSBRES411Analyse and present research information
BSBRSK501Manage risk
SITXCCS007Enhance customer service experiences
SITXCOM005Manage conflict
SITXFIN002Interpret financial information
SITXHRM001Coach others in job skills
SITXHRM002Roster staff
SITXINV004Control stock
SITXWHS003Implement and monitor work health and safety practices



Experience in
the Workplace